Immediately updates all people connected to a call or logged in, about an incident. Lets key individuals (for example in a business) stay informed and communicate in real time. Presence information ensures only those online/oncall will be involved. Can send SMS and voice to all contacts. The person who notifies about the incident can record a voice message, take a picture of it for MMS, or initiate a text. Enterprise monitoring systems can also be linked in, to make true, real-time data available for others to access immediately.