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Service deactivation hangs with 1 sbb of root sbb type left in service
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Joined: 12/08/2017 08:20:01
Messages: 20

We get the following error when deactivating our service and the deactivation seems to hang forever:

2017-12-19 17:04:57.919 INFO [rhino.state.service.deactivation] <RhinoScheduler-0> 1 sbbs of root sbb type left in service ServiceID[name=Privacy Call Manager Service,vendor=Inovar,version=1.0]

Is there a way around this?

Please see the rhino.log attached.
 Filename rhino.log.54 [Disk] Download
 Description Rhino log 1 root sbb type left
 Filesize 181 Kbytes
 Downloaded:  0 time(s)


Joined: 27/03/2008 13:43:16
Messages: 274
Location: Cambridge, UK

You can manually remove the hanging SBB using, for example, the findsbbs and removesbb commands in rhino-console.

The getsbbinfo command can be used (before you remove the SBB) to find out why it's hanging. Most likely it's still attached to an activity that has not ended yet. The findactivites, getactivityinfo, and removeactivity commands can be used to manually inspect and clean up those too.

Steven Adams
Senior Software Engineer
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